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Knowledge Base/User FAQ

Frequently Asked Questions and known issues.

Topic (15) Comments Views Latest activity
I have received a "Sorry, this video doesn't seem to be available" message. 0 141  by Administrator
What software do I need to watch videos? 0 154  by Administrator
Buttons on my media player don't work. 0 128  by Administrator
I have received a "Authorise error" message. 0 133  by Administrator
I have received a "Service Error" message. 0 127  by Administrator
I have received a "Seek failed" message. 0 129  by Administrator
I have received a "Stream Connection Error" or " Stream Media Error" message. 0 126  by Administrator
I have received a "Our servers are currently busy. Please try again soon" message. 0 117  by Administrator
I have received a "Sorry an error has occurred" message. 0 128  by Administrator
I have received a "Sorry, this content is only available in 'X' " message. 0 111  by Administrator
The video keeps buffing / The video is jumpy. 0 118  by Administrator
If I have 2 monitors why can't I run full screen on one and work in the other screen at the same time? 0 112  by Administrator
I can't hear any sound. 0 124  by Administrator
It's telling me to install/upgrade flash. 0 118  by Administrator
I can't see the media player 0 139  by Administrator